Melanie Norton is a product management expert skilled in leading innovation cycles that achieve business goals and inspire happy teams.

Most recently, Head of Product at Koala, a restaurant technology solution for digital food ordering that integrates with industry leaders such as Olo, Square, Punchh, and Paytronix. Previously led large-scale programs with Google, Anheuser-Busch, and Reebok.

About

10+ years’ experience delivering customer-centric products across Web, iOS, Android, platform & service APIs, and internal tools. Over 6 years of direct management experience. Knowledgeable in e-commerce, design systems, multi-product orgs, templated website builders, and SaaS b2b2c paradigms.

Expertise

0-1 product development. Data-driven decision making. Go-to-market strategy. Coaching teams and individuals. Stakeholder management. Cross-functional collaboration.

Impact

Responsible for multi-product ecosystem transacting over $2MM weekly and resulting in $4MM+ in ARR across 50+ Enterprise and SMB customers.

Projects

Currently helping 501(c)3 organizations optimize their business strategy, leading to increased donations & event participation.

Contact

Send a note or reach out via LinkedIn.